|
We love getting feedback from our customers. We want to know when you’re satisfied and when you’re not. If you haven’t already, please take a moment to fill out our Customer Service Survey and let us know about your experience with Compass International Forwarding, Inc.
Here’s some examples of the testimonials we’ve received:
--------------------------------------------------------------------------------
Thank you very much. I have to say you and your company have made this move a great experience. I have moved before with the Gov't and this experience was 10x better than what I experienced before - without a doubt! I appreciate your hard work and thank you again for your help with all aspects of the move.
Bryan
--------------------------------------------------------------------------------
Mr. Riley,
Greetings from the U.S. State Department.
Propriety compels me once again to bring to your attention the excellent service and tremendous attention to detail provided to me by Dawne Kline. Ms. Kline has been as courteous as she has been persistent in helping me with a couple of unfortunate moving-related challenges that were part of my transition from an assignment in Moscow to my current position in Washington DC.
After a few vague emails from me that I needed help in resolving what to do about a couple of missing boxes, Dawne provided the information I needed. Regrettably, I did not make the matter a priority and allowed the press of work to keep me from focusing on the matter for some time. Dawne very politely, professionally and persistently followed up. The matter is now being resolved in a way that is, in my judgment, fair and equitable. I’m giving serious consideration to finding a job for Dawne in my organization because I know we would be happy to have that kind of dedication among members of our staff.
Although I’m only half-joking about finding suitable employment for Dawne in the State Department, I will chime in with our administrative offices for Cartwright to manage a greater share of the Department’s transition and transportation needs for employees moving to and from overseas assignments. I’m pretty sure that the exceptional level of service I’ve received has ruined me for what other companies will have in store.
Thank you for your attention.
Best regards,
Clayton
Bureau of Economic, Energy and Business Affairs
U.S. Department of State
--------------------------------------------------------------------------------
January 2010
Dawne Kline is a joy and treasure. She is compassionate, caring, sensitive, patient, diligent, dogged, responsive, informative, kind, knowledgeable and all with a fabulous sense of humor.
If my agent Dawn is to be considered the face of Cartwright, they are unsurpassingly excellent.
It was a joy to do business with Dawn.
Thanks, Cheryl
--------------------------------------------------------------------------------
January 2010
Its good to be in a home.. thanks to you and Dawne
THANKS, Tammy
--------------------------------------------------------------------------------
September, 2009
To whom this may concern:
This e-mail is to pass on my comments regarding my PCS move from Jakarta to Almaty. By far the best move we have ever had in the foreign service.
Cartwright did a great job coordinating this move and their communication was outstanding.
Thanks to them and to everyone that was involved in this move.
Sincerely,
Dale
--------------------------------------------------------------------------------
November, 2008
Jennifer,
Art and I wanted to thank you and everyone involved with or relocation. We received all our goods in excellent condition. The whole process really worked out perfect thanks to your hard work. We we’re given a very short notice from our company and you made it work extremely fast!! We really didn’t expect everything to flow as well as it did with such a short notice. From the time the workers arrived in our home and started packing to the time the group of men arrived in our new home in Hawaii we were really impressed with how professional and hard working all the men were. Art’s Harley arrived in great condition! Again, thanks for the excellent and professional service you presented us with. We would highly recommend you and your company to anyone relocating to Hawaii!
Sincerely,
Elaine and Art Peralta
--------------------------------------------------------------------------------
November 13, 2007
Jennifer,
I wanted to let you know that everything went smoothly with the delivery of our shipment. The movers were great - friendly and professional. Not one item was damaged in the entire shipment, not even a wine glass. I appreciate all of the work you and Mike have done for me with the move from Honolulu and Portland. If you ever need a reference for a customer or any other testimonial for the company let me know. The service I received was beyond my expectations. You and Compass International Forwarding helped ease the stress of such a large move. Please pass on my appreciation to the others and your boss.
Take care and Happy Thanksgiving.
Denise Irons
--------------------------------------------------------------------------------
June 12, 2007
"Dear Tom,
Having used your services for both international and in the country moving on 2 separate occasions, I highly recommend your services as a moving company. You are honest, have attention to detail, and do what you say you will do when you say you will do it.
Your company will be the first and only company I call the next time I need moving services."
Thanks,
Brian
--------------------------------------------------------------------------------
April 11, 2007
"I am so glad I worked with Compass International Representative Matt Gartman. He always responded to me quickly and answered my questions promptly. Everything was very smooth and I like being able to track what was happening online. I would recommend Compass International Forwarding and plan to use them again on my next move."
C. Star, Kauai, Hawaii
--------------------------------------------------------------------------------
July 11, 2006
Ai, Roxanne
Move from: Lake Elsinore, CA
Moved to: Waianae, HI (Oahu)
"Dear Tom,
Our recent move to Hawaii from Southern California was handled by Compass International in April 2006. We started the wheels in motion in March, and even though our move was done on considerably short notice, your company was able to accommodate us. We had about 9000 lbsof household goods and two vehicles to ship. Compass International kept us informed of shipping and delivery dates, following through every step of the way.
With a move that was on such a short notice as ours, and with as much as we had to move, Compass International was ready, willing, and more than able to get the job done. It was virtually stress free for us, and that is priceless. I would most certainly recommend Compass International to all of my friends and associates. Thank you for such a wonderful service."
Sincerely,
Roxanne Ai
--------------------------------------------------------------------------------
June 26, 2006
SMITH, CHRIS & VIRGINIA
Moved From: SANTA MONICA, CALIFORNIA
To: HONOLULU, HAWAII
For the professional assistance by Mr. Michael Crook of Compass International
“Both my wife and I were extremely pleased with the wonderful and professional assistance we received from Michael Crooks of Compass International Movers. Mike was always attentive to our special needs and kept his delightful humor in place even during the most difficult stages of coordinating our move. As important as their professional attention was that their price was the lowest that we had obtained from several other major movers. We strongly recommend Compass International Movers to anyone considering moving their goods or personal items.”
(The Smith’s)
--------------------------------------------------------------------------------
March 30, 2006
“Our experience with Compass has been superb. Every aspect from the telephone coordination, the scheduling and the prompt (and flawless) delivery made this experience painless.
Within a week of having received our first move from Compass, we booked another transfer. In both cases, the personnel were on time, courteous and highly professional. The team from Compass arrived on time, worked diligently and safely to complete the move and after they left one would have never believed that we had an entire container of goods delivered, unpacked and assembled in one day. The house looked as if no one had even stopped by.”
(Vadim, San Juan, Puerto Rico)
|
